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Welcome to The PLD Group Service and Support Center!

This service is a multi-dimensional program designed to give full support to each of our customers regarding any of our services, products, and programs.

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Telephone Support

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You may call us with your support questions at (877) 210-9377 or directly at (760) 343-0700 Monday through Friday from 8:00 am-5:00 pm PST. While these are our normal business hours, we can frequently be reached at these numbers before and after hours, including the weekends. If you have an urgent need, please leave a voice message as this will immediately send us an email and we will do our best to respond promptly to resolve your concerns.

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Online Support

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In order to meet our customers varied needs, we offer two avenues by which to reach our online support. You may utilize our electronic support ticket support or reach us via email. To access us:

• Get assistance online through our Zen support system by logging in at https://thepldgroup24.zendesk.com and our support staff will immediately be assigned to your ticket with a rapid resolution.
• If this is your first online support request, please register to ease this process.
• Should you wish to email us your support question, please send an email to: support@thepldgroup.com

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Support Forum & Downloads

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Coming Soon…

Easy to navigate downloads to help you with your questions. Check back frequently for the unveiling of this feature.

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FAQ’S

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FAQ’s can be accessed through the main screen. Please review these to see if your question is listed prior to contacting us directly.

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The PLD Group Inc.
31265 Reserve Dr. Ste A, Thousand Palms, CA 92276-6611
Telephone:(760) 343-0700 | Toll-Free:(877) 210-9377 | Fax:(760) 692-9507
Web: www.thepldgroup.com
Email: thepldgroup@thepldgroup.com

Last revised July 25, 2016

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